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Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Find or create an API key

Guide to finding your API key in Shoporama, which is used for integrations with e.g. Shipmondo.

Reading time: approx. 1-2 minutes
Developer

For integrations with external systems like Shipmondo, E-conomic, Klaviyo and others, you need an API key from Shoporama. You can find it here.

Find your API key

  1. Click the cog in the top right corner of your admin
  2. Go to API
  3. Your API key is shown here - copy it to the system that needs it

Create a new API key

If you don't have an API key yet or want to create a new one:

  1. Go to Settings → API
  2. Click Create new API key
  3. The new key is displayed and ready to use

What is the API key used for?

The API key gives external systems access to read and write data in your shop via the REST API. Typical integrations:

  • Shipmondo - to retrieve orders and create shipments
  • E-conomic / Dinero - to synchronize orders and invoices
  • Klaviyo / Heysender - for email marketing
  • Custom integrations - retrieve products, orders and customer data

Safety and security

Your API key gives full access to your shop's data. Only share it with trusted services and keep it safe. If you suspect the key is compromised, delete it and create a new one.

See also: View webhooks in your shop.

Do you need help? Contact us at support@shoporama.dk.