Consumers' Association as a payment method

Forbrugsforeningen is a Danish membership organization that offers its members a bonus when they shop with the organization’s partners. In Shoporama, you can accept payments from Forbrugsforeningen via the ePay gateway (Bambora/Worldline). This is the only way to do so, and it is set up as a card type, not as a standalone payment method.

Prerequisites

• You must have an active agreement with Forbrugsforeningen
• Forbrugsforeningen must be linked to your ePay account (contact ePay/Bambora if you have any questions)
• You must use ePay as your payment gateway in Shoporama. Read our guide on setting up ePay as a payment gateway.

How to activate Forbrugsforeningen in Shoporama

1. Click the gear icon in your Shoporama admin and go to Integrations → Payment Gateways
2. Find your existing ePay gateway, or create a new one by clicking "Add Payment Gateway" and selecting ePay
3. Give the gateway a descriptive name, such as “Forbrugsforeningen,” so it’s easy to recognize
4. Enter your ePay information (business ID, keys, etc.) as you would for a standard ePay setup
5. In the "Card Type" (or "Payment Type") field, select Forbrugsforeningen from the dropdown menu. This corresponds to the value 11.
6. Click Save

Forbrugsforeningen will now appear as a payment option in your checkout, and customers can select it alongside cards and other methods.

Here’s how it works for the customer

1. The customer selects Forbrugsforeningen at checkout
2. The customer is redirected to ePay’s payment window and logs in with their Forbrugsforeningen membership
3. The payment is processed through ePay, and the order is marked as paid in Shoporama
4. The bonus for the customer is paid directly by Forbrugsforeningen. As a store, you won’t notice any difference compared to a card payment.

Frequently Asked Questions

Can I use Forbrugsforeningen if I use QuickPay or Stripe?

No. Forbrugsforeningen is supported in Shoporama exclusively via ePay. If you use a different payment gateway, you must either switch to ePay or set up an additional ePay gateway specifically for Forbrugsforeningen.

Where can I find the “Card Type” field?

It’s located within the ePay gateway itself in Shoporama. Click on your ePay gateway under Integrations → Payment Gateways, and you’ll find a dropdown labeled “Card Type” or “Payment Type.” Select Forbrugsforeningen from the list.

Do I need two ePay agreements to offer both credit cards and Forbrugsforeningen?

No, you have one ePay agreement, but you set up two gateways in Shoporama that point to the same ePay account. One has "Card Type" set to Forbrugsforeningen, and the other has the card type set to "Card" or "All." Both use the same ePay keys.

How does a Forbrugsforeningen payment appear in the accounting records?

The payment comes in via ePay’s normal settlement process, so you treat it as a card payment in your accounting. The bonus for the customer is settled directly by Forbrugsforeningen and does not affect your books. Use ePay reports or Shoporama’s order overview to extract the payments if you need to view them separately.

Are there any special fees associated with Forbrugsforeningen?

The fees are agreed upon between you, Forbrugsforeningen, and ePay. Shoporama itself does not charge an additional fee on Forbrugsforeningen payments. Contact Forbrugsforeningen and ePay for the exact rates in your agreement.

Can customers without a membership pay via the Forbrugsforeningen button?

No. Only members can log in via Forbrugsforeningen in ePay’s payment window. Therefore, make sure to have a standard card payment gateway set up in parallel so that non-members can also shop with you.

What should I do if Forbrugsforeningen doesn’t appear at checkout?

Check that the gateway is active in Shoporama, that the card type is set to Forbrugsforeningen, and that your ePay agreement actually has Forbrugsforeningen enabled. If you’ve enabled the gateway only for certain countries, be sure to also check the delivery country on the test order.

Where can I get help if I’m having trouble?

Email us at support@shoporama.dk, and we’ll help you resolve the issue. If the problem is on the payment page itself (missing bonus, payment not processed), you should contact Forbrugsforeningen and ePay.