Reset orders, inventory and more.
Guide to reset order numbers, inventory and other data in your Shoporama online store.
When you set up your store, you may have created test orders and test data. Before going live, you can reset orders and inventory to start fresh.
How to Find "Reset"
- Go to Webshop → Reset (URL: /webshop/reset)
- On this page, you’ll find options to reset orders, inventory, and other data
Who can reset the online store?
Only a company administrator can reset the online store. Users with the "Full Access" role cannot do so unless they are also a company administrator. For these users, the “Reset” option does not appear in the menu; if they open the page anyway, they will see the message: “Only the company administrator can close or reset the online store.” Under Company → Users, you can see who the company administrator is. If the company does not have a company administrator, please email support@shoporama.dk. Read more in Roles and Permissions.
Every reset is recorded in the activity log, where company administrators can see who reset the online store and when. You can open the log using the “Activity Log” button at the top of Company → Users.
Reset Orders
- On the Web Store → Reset page, check the box next to All orders
- Enter your password in the " Your Password" field, click " Delete Selected," and confirm
Reset inventory
You can reset the inventory levels for all products. This may be necessary if you’ve been testing with incorrect inventory counts.
- Go to Webshop → Reset
- Check the box next to “All inventory movements”
- Enter your password in the "Your Password" field, click " Delete Selected," and confirm. The stock status of all products will be set to 0
Warning
Resetting orders and inventory is permanent and cannot be undone. Only use this feature before going live, or if you are absolutely certain you want to delete all data. Consider taking a backup first.
What is not affected?
Only the items you check will be deleted. If you reset only orders and inventory movements, the following will not be affected:
- Products—your products will be preserved; only the inventory count will be reset
- Categories: Your category structure is preserved
- Settings: All store settings are retained
- Theme: Your theme remains unchanged
Need help? Contact us at support@shoporama.dk.
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