Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Set up GLS integration

Guide to setting up GLS integration in Shoporama so you can print GLS labels directly.

Reading time: approx. {eight} minutes
Shopejer

GLS is one of the most used shipping providers in Denmark. In Shoporama you can integrate GLS in two ways, directly from Shoporama or via GLS Uniconnect. Here we show both options.

Option 1: Print directly from Shoporama

With this option, you generate and print parcel labels directly from Shoporama's order management.

You will need the following from your GLS agreement:

  • API Username
  • API Password
  • CustomerID (typically the same as your username)
  • Contact ID

Setup:

  1. Go to Delivery → Setup in the admin menu
  2. Check GLS to expand the GLS section
  3. Fill in the API Username, API Password, CustomerID and ContactID fields
  4. Click Save

Find your ContactID

Log in to GLS and click "Create labels". At the bottom of the page is "Sender no.". The last row of numbers/letters after your username is your ContactID.

Option 2: Use GLS Uniconnect

If you prefer to print labels through GLS Uniconnect (a program installed on your computer), Shoporama can generate a file that you import into Uniconnect.

Contact GLS for help with setting up Uniconnect and file import.

Daily use

With direct GLS integration, your daily workflow looks like this:

  1. Select the orders you want to send
  2. Click "Send to GLS" to create the shipments with GLS
  3. Wait 10-60 seconds for labels to be generated
  4. Click "Download GLS parcel labels" to download and print them
  5. Mark the orders as "Sent"

Need help with the GLS integration? Contact us at support@shoporama.dk.