Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Sales reports and revenue in dashboard

Guide to using the dashboard and sales reports in Shoporama to track revenue, orders and sales statistics.

Reading time: approx. 1-2 minutes
Shopejer

Shoporama’s dashboard gives you a quick overview of your online store’s performance. Here, you can view revenue, number of orders, average order value, and other key metrics.

Omsætningsrapporten i Shoporama med nøgletal for total omsætning, antal ordrer, gennemsnitlig ordreværdi, og krediteringer samt månedsgraf
The Revenue Report under Statistics shows total revenue, number of orders, average order value, and credits for the selected period. The graph compares the month’s revenue with the average order value.

Dashboard

The dashboard is the first thing you see when you log in. It shows:

  • Revenue – Total revenue for the selected period
  • Number of Orders – How many orders have been received
  • Average order value – Average amount per order
  • Visitors – Number of unique visitors (requires tracking)

View revenue for a specific period

You can change the period in the dashboard to view data for a specific time frame. Use the date selector to choose the start and end dates.

Advanced reports

Under “Statistics” in the menu, you’ll find more detailed reports:

  • Products Sold – See which products are selling best
  • Category Sales – Revenue broken down by category
  • Customer Statistics – New vs. returning customers
  • Search Analysis – What customers are searching for in your store

The numbers in the backend

By default, the revenue figures in the backend include sales tax unless you’ve selected otherwise in the settings. You can read more in the article “How the figures in the backend are calculated.”