Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Included in all packages

Verified Shoporama Store — a seal of trust for your online store

Shoporama verifies that the store is operated by an active, registered business on a domain that points to us, with HTTPS enabled. Your customers can click on the badge to see this verification.

Read more about it

Verified Shoporama Store

A trust badge for your online store. Shoporama verifies that the store is operated by an active, registered business on a domain that points to us, with HTTPS enabled. Your customers can click on the badge to see that it has been verified.

Customers want to know who they’re buying from

The first thing a new customer considers isn’t the price. It’s whether the store is trustworthy. A Verified Shoporama store gives you a concrete answer to include in the footer: Shoporama has verified who’s behind the store, and customers can click through to see the confirmation themselves.

Seven requirements, checked automatically every night

The badge isn’t something you apply for. You activate it when your store meets the requirements, and a checklist in the admin panel shows you exactly what might be missing, with a link directly to the page where you can fix it.

  • The store is open and hosted on Shoporama
  • The store has its own domain, and the domain points to us
  • The connection is encrypted with HTTPS
  • The CVR number has been entered, and the business is listed as active in the registry
  • There are no overdue invoices with Shoporama

If a requirement is no longer met, the badge will turn off automatically, and you’ll receive a notification in the admin panel. Once you correct the issue, the badge will reappear.

Four variants, two color schemes, five languages

The badge is available in wide, compact, seal, and icon-only styles, each in light and dark versions, so it blends into your theme rather than sitting on top of it. The text can be displayed in Danish, English, German, Swedish, and Norwegian, and defaults to your shop’s own language.

Placed without affecting your theme

Enable the badge, and it will appear at the bottom of your store. If you want it in a specific location, specify a CSS selector, and it will be placed there. You can also copy the HTML code and insert it yourself, for example, in an email.

Because we host your store ourselves, the badge is rendered directly into the page. This means no extra requests, no wait time, no layout shifts, and no third-party requests—unlike a cookie banner, which requires user consent.

A page explaining what the badge covers

If a customer clicks on the badge, they’ll be taken to a page on shoporama.dk that verifies your specific domain. It displays your company name, your CVR number with a link to the Central Business Register, and your website address.

The page also clearly states what the badge does not cover. We verify identity and operations, not the quality of the products, delivery times, or customer service. Customers can report a store directly from the page, and we can revoke the seal. A trust seal without a complaint process is not a trust seal.

Try it for free - no strings attached

Start your free trial today and see for yourself how this feature can boost your online store. No credit card required.

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