Customize which tools Claude can use in your shop

On the Manage your shop with AI page in Shoporama, you can now decide exactly which areas of your shop Claude can work on. You can disable entire areas, such as theme and page designer, if you know you never use the AI for these tasks. This speeds up conversations, reduces misunderstandings and prevents Claude from running out of space in the middle of a task.

Why would I opt out of tools?

Imagine sending a new employee into your store with a stack of manuals under their arm. One manual for the product catalog, one for the orders, one for promotions, one for the website appearance, and so on. Before the employee can even answer your first question, she has to flip through the entire stack. Like having too many tabs open in a browser, everything slows down and the space for actual conversation shrinks.

It works the same way with Claude. Every time Claude connects to your shop, it fetches the list of all available AI tools. With over 100 tools, that list takes up a lot of Claude's memory for the conversation. In practice, this means that long conversations can hit the ceiling of how much Claude can hold in his head at once, and you may be greeted with the message that the conversation is too long to continue. This happens even on Anthropic's expensive subscriptions.

If you know you'll never use Claude to edit blog posts or tinker with theme files, you can opt out of those areas. This gives Claude more time for the actual conversation with you and you avoid her spending time and memory on features you don't need anyway.

How to customize the tools

1. Go to your Shoporama administration and select Manage your shop with AI in the left menu.
2. Click on the Customize tools button.
3. You'll now see a list of eight areas. Each area has a switch you can turn on or off. Under each area, you can click Show all tools if you want to see exactly which actions are in that area.
4. Turn off the areas you don't use. The counter at the top continuously shows how many tools are active.
5. Click on Save.

The changes will take effect the next time Claude reconnects to your shop. If you have a conversation going right now, you may need to start a new chat to see the difference.

The eight areas

The areas correspond to the same categories you know from the front page of "Manage your shop with AI". Here's a brief overview with examples from everyday life:

• Catalog: products, variants, categories, brands, stock, and suppliers. Use it when you want Claude to create new products, adjust prices, update stock, or write category texts. Turn it off if you only use Claude for marketing or statistics.
• Orders: orders, status updates, shipping labels, and order labels. Use this if you want Claude to help you find orders, mark them as shipped, or print shipping labels. Turn it off if you want to keep order management completely outside of AI.
• Marketing: discount codes and promotions. Use it when you want to create a Black Friday discount or birthday code with Claude. Turn it off if you don't run these things via AI.
• Page designer: front page, modules, and the visual page designer. Use it when Claude needs to build a campaign front page or move modules around on a landing page. Turn it off if your design is locked down and can only be touched by an agency.
• Theme and CSS: theme files, custom CSS, settings, and stylesheet. Use this if you want Claude to customize the look of your shop, such as changing colors or fonts. Turn it off if you have a designer who owns the theme.
• Content: blog posts, static pages, landing pages, and help articles. Use it if you want Claude to write a new blog post or update "About us". Turn it off if you never use blog or static pages.
• Navigation: menus, URL redirects, and 404 errors. Use it if Claude needs to clean up the menu or create redirects for dead links. Turn it off if the menu rarely changes.
• Insights: sales statistics, bestsellers, and searches with no results. Use it if you want to ask Claude "what was my top seller last month?". Turn it off if you primarily use other reporting tools.

In addition to the eight areas, there is always a basic information package enabled that cannot be turned off. It contains basic information about your shop such as name, language, currency and whether your prices are with or without VAT. Without it, Claude wouldn't know which shop she was talking to, so it's locked active.

What happens if Claude tries an opt-out tool?

It's perfectly safe to deselect areas. If Claude tries to use a tool you've deselected anyway, for example because an ongoing conversation still knows the old settings, Shoporama will block the call on the server. Claude will get a clear error message back that the tool is not allowed, and the attempt will be noted in your audit log under Manage the shop with AI. You can always check the log to see what Claude tried, when, and if it was successful.

This means that the setting acts as an extra line of security on top of your regular access settings. If you use API keys with read-only access, it works completely independently of which areas you have enabled here. So you can combine the two: a read-only key that can only read data, and at the same time opt out of the theme and page designer completely, so Claude can't touch those things.

Good combinations to start with

Here are some typical setups that work well in practice. You can always adjust later.

• Marketing focus: only Catalog, Marketing, and Insights enabled. Used by stores where Claude primarily needs to create campaigns, write product texts, and answer "how are sales going?". The number of active tools typically drops from over a hundred to around fifty.
• Inventory and Order focus: only Catalog and Orders enabled. Used by stores where Claude is a helper in the warehouse to update stock counts, find orders, and print shipping labels.
• Content focus: only Content and Navigation enabled. Use if Claude is primarily your writer who will write blog posts, update "About us", create landing pages, and keep track of URL redirects.

Remember before you go any further

• By default, all eight areas are enabled. If you never visit this page, nothing will change for your shop.
• Basic shop info is always active and cannot be turned off.
• Changes will take effect the next time Claude reconnects. An ongoing chat can still attempt to use opt-out tools, but the attempts are blocked server-side.
• The audit log is your friend. Here you can see what Claude has tried to do and whether it was allowed or blocked.
• Access via Model Context Protocol and regular API keys are two different layers. You can combine them to suit your store.

Frequently asked questions

Do I need to change anything if I have no idea about AI?

No, you don't need to do anything. By default, all tools are turned on so Claude can help you with everything you need to do. You can safely leave the site alone until you feel like adjusting something yourself.

What happens if I accidentally turn something off?

Nothing serious will happen. You can always go back to the same page and turn it back on. Your products, orders, and settings will not disappear. It's only Claude's access to help with the area that is affected.

When will the changes take effect?

Only when Claude reconnects to your shop. An ongoing conversation will continue with the tool list it started with. If you close the conversation and start a new one, or if the client reloads the connection, your new selections will become active.

What happens if Claude tries to call a deselected tool?

The call is blocked on the server side and recorded in the audit log. Claude gets an error back and has to choose another course of action. This means that opting out is a real security block and not just a visual hiding of tools.

Does this really help with the "This conversation is too long" error?

Yes, it does. The client fetches all active tools at startup and each definition populates in the context window via the Model Context Protocol. Turning off the domains you don't use in everyday life frees up space for the conversation itself and longer workflows.

Do I need to set it up separately on each of my shops?

Yes, you do. The setting is linked to the individual webshop, so you can fine-tune according to what each shop actually uses AI for. An inventory shop may only use Orders and Catalog, while a marketing-driven shop may want Marketing and Content active.

Will it be documented what Claude is trying to do?

Yes, it is. All calls, both completed and blocked, are written to the audit log with time, tool, and result. You have an audit trail of what the AI touched and what it was prevented from doing.

Is this the same as read/write rights on my API token?

No, they are two different layers. The API token's read/write scope controls whether the shop can be written to at all. The tool selection here controls which areas Claude can work with. The two settings work together and the more restrictive one always wins.

What is the difference between the 8 domains in practice?

Catalog covers products, categories, and brands. Orders covers order processing. Marketing is about promotions and vouchers. Page designer controls the page builder. Theme and CSS covers appearance. Content is pages and blog. Navigation is menus. Insights are statistics and reports.

Will I lose "Basic info about the webshop" if I turn everything off?

No, you won't. Basic info is always active and cannot be deselected. This ensures that Claude always knows your shop's name, language, currency, and basic framework, so the answers make sense in your context, regardless of which domains you have turned off.