Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

See your revenue

Guide to viewing your revenue in Shoporama - both on the front page, via the detailed revenue statistics with graphs, and via order export.

Reading time: approx. {eight} minutes
Shopejer

The front page of your Shoporama admin shows your revenue for the most recent period. In addition, Shoporama has a dedicated revenue statistics page with graphs and detailed figures. For more detailed revenue data, you can also export orders.

View revenue on the front page

When you log in to the admin, a revenue overview is displayed on the front page too:

  • Revenue today
  • Revenue this week
  • Revenue this month
  • Number of orders

Detailed revenue statistics

Under Statistics → Revenue you will find a dedicated page with detailed revenue statistics. Here you can:

  • View revenue over time - with an interactive graph showing the development
  • Split by day, week or month - switch between intervals to see short and long term trends
  • Credit notes - view credit notes separately so you know your real net revenue
  • Freight revenue - see how much of your revenue comes from freight

The revenue page gives you a quick and visual overview without having to export data first.

Export detailed revenue

To get a detailed overview of revenue per product, category or period:

  1. Go to Orders
  2. Filter by the desired period
  3. Click Export to get a CSV file with all order data

Calculation of figures

Revenue figures are calculated from orders with the status "completed". Canceled and returned orders are not counted.

For more information on how the numbers are calculated, see how the numbers are calculated in the backend. Also see if the figures are with or without VAT.

Related statistics

Shoporama has a number of built-in statistics tools that give you insights into your business:

Do you need help? Contact us at support@shoporama.dk.