Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Need help?

In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.

If you can't find the answer in an article here, feel free to send us a support request.

All ancillary items

Browse all our articles

Discount code statistics, measure the impact of your discount codes

See how many orders use discount codes, what the discount costs you and whether the codes are driving additional sales or just giving away margin. Use Shoporama's discount code statistics to assess whether your campaigns are actually making money.

Shopejer

Set up integration with Anyday

Guide to integrating Anyday installment on your Shoporama online store. Includes script insertion and pricetag implementation.

Shopejer

Google Analytics 4 (GA4) on your Shoporama online store

How to set up Google Analytics 4 on your Shoporama online store. Built-in GA4 integration with e-commerce events, server-side tracking and Consent Mode v2.

Shopejer

Create an additional webshop

Guide to creating an additional online store under the same login in Shoporama.

Shopejer

Stock notification: Notify your customers when items are back in stock

Learn how to set up email notifications so your customers can be notified when out-of-stock products are restocked in your Shoporama online store.

Shopejer

Remove a user from your shop

Guide to removing a user from your business in Shoporama admin.

Shopejer

Visitor statistics - understand your eCommerce traffic

See how many people visit your webshop, where they come from and how they behave. Understand sessions, bounce rate and traffic sources.

Shopejer

Find or create an API key

Guide to finding your API key in Shoporama, which is used for integrations with e.g. Shipmondo.

Shopejer Developer

Set up demo shop: test new ideas without risk

How to create a free demo store in Shoporama, copy products from your existing store and test changes safely without disrupting operations.

Shopejer

Ajax filtering

Technical documentation for Shoporama's /ajax endpoint for filtering products. For developers and theme designers.

Shopejer Developer

Send product recommendation emails manually

Shoporama does not have a dedicated 'Send product recommendation email' button. Learn what's actually in the platform and how to send targeted product recommendations via the newsletter module, segments and marketing integrations instead.

Shopejer

Show variants not in stock

Guide to display out-of-stock variants in your Shoporama theme so customers can see the full range and sign up for stock alerts.

Shopejer Developer

Implement tracking in a Shoporama theme

Developer guide to implement e-commerce tracking in a Shoporama theme with standard data layer, Google Tag Manager and custom events.

Developer

Tracking in your Shoporama webshop

Enable Shoporama's built-in tracking engine and send accurate tracking data to Facebook, Google Ads, GA4, TikTok and more - server-side and GDPR ready.

Developer

Implement Pricerunner tracking

Guide to implementing Pricerunner conversion tracking on your Shoporama online shop with proper Smarty code.

Shopejer Developer

What themes are there on Shoporama?

Complete overview of all free themes on Shoporama: Delaware, DelawareDK, California, Alaska 2, Washington, Montana, and the classic Smarty 2 themes Alaska and Massachusetts.

Shopejer Developer

Attach PDF to products

How to attach PDF files such as product sheets, manuals, datasheets or certificates to your products in Shoporama. Including example of correct display in the theme.

Shopejer Developer

Implement structured data (Schema.org) in your Shoporama theme

Complete guide to JSON-LD structured data in a Shoporama theme. Smarty examples for Product, Store, BreadcrumbList and AggregateRating with proper safe methods.

Shopejer Developer

Set up Partner Ads in Shoporama: getting started

Introduction to Partner Ads in Shoporama. Understand what it is, what you get out of it, and get started quickly with product feed and tracking.

Shopejer

Change your password in Shoporama

How to change your Shoporama admin password. Step-by-step guide and tips for a secure password.

Shopejer

Showing 41–60 of 297 Articles

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