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All ancillary items
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Manage your orders in Shoporama
Guide to managing orders in Shoporama - from receiving to shipping and status updates.
Handle returns
Guide to managing returns and credit notes in Shoporama.
Fetch content from external URL in themes
Guide to fetching content from external URLs in Shoporama themes with the Smarty fetch feature.
HeyLoyalty integration
Guide to setting up HeyLoyalty in Shoporama for email marketing with automatic synchronization of subscribers and order data.
What do the 404 errors in the backend mean?
Explanation of 404 errors that appear in the Shoporama backend and what you should do about them.
What is the difference between open basket and closed basket?
Understand the difference between open and closed baskets in Shoporama - stock reservation, customer experience and which type is right for your online store.
What does a Shoporama shop cost?
Overview of prices and what is included in a Shoporama subscription.
What cookies does Shoporama set?
Overview of all cookies that Shoporama sets in webshops - useful for privacy policy and cookie consent.
What emails does Shoporama send to my customers?
Overview of automatic emails Shoporama sends to your customers - order confirmation, abandoned baskets, track-and-trace, product reviews, and more.
What themes are there on Shoporama?
Overview of all free themes on Shoporama - Delaware, DelawareDK, California, Alaska2, Washington and more.
Which templates are used for which emails?
Complete overview of all email templates in Shoporama - order confirmations, abandoned baskets, return labels, product reviews and much more.
Which user receives system emails?
Guide to view and change which user receives system emails from Shoporama.
How do I change company information
Guide to changing company name, address and other business information in Shoporama.
How do I receive payment online?
What does it take to accept credit card or MobilePay payments online? Read about acquiring agreements, payment gateways and alternative payment methods.
How do you reset cache?
Guide to resetting the cache on your Shoporama online store so that changes take effect immediately.
Why does the text look different in the shop than in the backend?
Explanation of why text formatted in the WYSIWYG editor may look different in your online shop and how to fix it.
When will I get my money paid out?
Find out when you get paid from your sales through the payment gateway.
Implement Pricerunner tracking
Guide to implementing Pricerunner conversion tracking on your Shoporama online shop with proper Smarty code.
Implement structured data (Schema.org)
Guide to implementing structured data (JSON-LD) in your Shoporama theme for better display in search results.
Implement Theme Builder in your theme
Guide to implementing Shoporama's Theme Builder in your theme so the merchant can build pages visually.
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