Need help?
In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.
If you can't find the answer in an article here, feel free to send us a support request.
All ancillary items
Browse all our articles
Create volume discounts on products
How to automatically give customers a discount when they buy more of the same product. The quantity discount is set up per product in the Quantity and staircase discount tab.
Customers skip payment and land directly on the order confirmation
Troubleshooting when customers skip the payment in your webshop and land directly on the order confirmation. Almost always due to the EAN field in checkout. Here's how to fix it with one setting.
Comments on GLS orders
How comments work on GLS orders in Shoporama. The customer's checkout comment is used as a DepositService instruction to the driver, and you can set a default text on the shipping method itself if the customer does not enter anything.
GLS settings on shipping options
Explanation of the GLS-specific settings per shipping option in Shoporama: shipping module, DepositService, PrivateDelivery, FlexDelivery and default comment.
How to calculate the numbers in the backend
Explanation of how revenue, number of orders and profit are calculated in the Shoporama backend. See exactly which order statuses count towards which figures.
Sell downloadable products
Guide to selling digital downloadable products (PDF, audio, video, ZIP, etc.) in Shoporama. How the download link works, what the customer sees after purchase and what you need to be aware of regarding security.
Cache in Shoporama
How caching works in Shoporama. How often caches are built, when your changes take effect, and how to force a reset.
How the E-conomic integration works
How the e-conomic app transfers your orders from Shoporama to e-conomic. Explanation of synchronization, delay, VAT, debtors, discounts and error handling.
Update prices via CSV import
Step-by-step guide to update prices on many products at once via CSV import in Shoporama. Incl. explanation of the VAT checkbox.
Images on landing pages
How to upload images to a Shoporama landing page and display them correctly in your theme with getImages() and getSrc().
Cancel your Shoporama subscription
To cancel your Shoporama subscription: send an email to support@shoporama.dk. Read about the notice period and what you need to prepare beforehand.
Consumers' Association as a payment method
How to accept the Spending Credit in your Shoporama online shop. The Spending Credit is activated as a card type in the ePay gateway, not as a separate payment method.
Webhooks in Shoporama
Complete guide to webhooks in Shoporama. Get automatically notified on a URL when something happens in your online store. List of all events, setup, payload and signature.
Server-side tracking in Shoporama
Complete guide to server-side tracking in Shoporama. Better data quality, fewer ad-blocker losses and faster pages, without compromising GDPR.
Set up ePay as a payment gateway
Step-by-step guide to setting up ePay as a payment gateway in your Shoporama webshop. Fill in Merchant ID, Secret (MD5) and Password for capture and get started quickly with card payment, MobilePay, Forbrugsforeningen and Klarna.
Stripe payment gateway
Learn how to set up and use Stripe as a payment gateway in your Shoporama online shop. Stripe supports card payment, MobilePay, Klarna, Apple Pay, Google Pay and many more payment methods.
Page Builder
Learn how to use Shoporama's Page Builder to build page layouts with blocks like hero sections, product lists, banners and much more, without coding.
Mollie payment gateway
Learn how to set up Mollie as a payment gateway in Shoporama. Mollie supports iDEAL, credit cards, Klarna, PayPal, Apple Pay, Bancontact and many more payment methods.
AI assistant in the text editor
Learn how to use Shoporama's built-in AI assistant to generate product texts, image descriptions and text suggestions.
Brevo integration newsletter signup integration from your webshop
How to connect your Shoporama webshop to Brevo (formerly Sendinblue) so that new newsletter subscriptions automatically land in Brevo. Read what the integration can do and what you need to set up in Brevo yourself.
Showing 61–80 of 293 Articles