Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Need help?

In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.

If you can't find the answer in an article here, feel free to send us an email at support@shoporama.dk.

Rental: Rent tents, trailers, and equipment through your online store

Here's how to rent out tents, draft beer systems, trailers, and other equipment on Shoporama. The customer selects a time period on a calendar and pays by the day, and you can see each day what's going out and what's coming back.

Shopejer Developer

Tickets: Sell events, classes, and trips on specific dates

Set up ticket sales with dates, seats, and ticket types. Customers select a date on the product page and receive a ticket with a QR code for each participant.

Shopejer

Scan tickets: Check in at the door

Check guests in using a barcode scanner, your phone's camera, or the guest list, and grant door staff their own access by assigning them the "Door Staff" role.

Shopejer

Installment Payment: Pay a deposit now and the rest later

Here's how to let customers pay a deposit when they book and the remainder later via an automatic payment link. For trips, courses, rentals, and pre-ordered items, with a sample calculation, deadlines, and two invoices with the correct sales tax.

Shopejer

Free Shipping Bar and Suggestions for Items in the Cart

Show customers how much more they need to spend to qualify for free shipping by displaying a bar in the cart and on the checkout page, and suggest items that qualify for free shipping with just one click. Here’s how to enable these two theme settings and how to select the suggestions.

Shopejer Developer

llms.txt: Tell AI services what your online store is about

Learn what llms.txt is, how to write your own in Shoporama, what it should contain, and what you can realistically expect from it.

Shopejer

Address suggestions at checkout: The customer selects their address from the address directory

Enable address suggestions at checkout so that customers can select their address from the Danish Address Registry, and the ZIP code and city are filled in automatically. Here's how it works, and here's how to enable it.

Shopejer Developer

SKU number for new products: sequential number or ID number

When you create a product, use the SKU Number field to choose whether the item will be assigned the product ID, the next sequential number, or no SKU. Learn how these three options work, how Shoporama determines the next number, and why barcodes in the SKU field can result in an unexpectedly high number.

Shopejer

Edit your theme with Claude: Test changes on a copy before they go live

Ask Claude to make a copy of your theme and implement the change—for example, adding a "In Stock" label to your products. You'll see the result in a preview that your customers won't see; once you're satisfied, you can publish the copy, and you can always undo the change.

Shopejer Developer

Build modules for the page designer with Claude

Ask Claude to build new modules for the page builder, such as a campaign countdown, an FAQ, or a comparison table. The module is built in a copy of the theme and is stored on a draft page until you publish it.

Shopejer Developer

Order Check: View orders with incorrect ZIP codes or potential fraud

Shoporama checks every new order from the online store for incorrect ZIP codes, missing house numbers, spelling errors in the email, incorrect phone numbers, and potential credit card fraud. Here you can see what the markers mean and how to correct the order or mark it as checked.

Shopejer

Max. quantity per order: Limit how many items a customer can purchase

Here's how to set a purchase limit on an item so that customers can only buy a certain number per order. See what the customer experiences, what factors are taken into account, and how to identify customers who make repeat purchases within 24 hours.

Shopejer

Business Central Integration: Transfer Orders to Microsoft Dynamics 365 Business Central

Here's how to install the free Business Central app, link it to your Microsoft account, set it up under Microsoft Entra apps, and have orders from your online store transferred as sales invoices or sales orders.

Shopejer

Set Up Uniconta Integration

Here's how to install the Uniconta app, create a user in Uniconta, and have orders from your online store transferred as sales orders, including customer information, item lines, and sales tax.

Shopejer

Set Up the Customers 1st Integration

Here's how to create an API user in Customers 1st, install the app, select a warehouse location, and ensure that products and inventory are synchronized between the point-of-sale system and the online store.

Shopejer

Brand Pages: Give each brand its own page in the online store

Give each brand its own page with a logo, text, and products, and include an overview of all brands at /brands. Here's how to set up brand pages, write the text, and get the pages to appear in Google.

Shopejer Developer

Visible in countries: Hide products, pages, and brands in specific countries

Here's how to display products, categories, static pages, and brands only in specific countries using "Visible in Countries"—for example, a brand that cannot be sold in Germany, or a page that applies to only one country.

Shopejer

The Washington Theme: Setting Up the Headless Theme

Washington is a minimalist headless theme where the entire store runs as a single app in the browser. Learn how to select it, build the homepage in the Page Builder, set up menus, and find out what the theme can't do.

Shopejer

Build your own storefront using Shoporama's headless API

Guide for Developers: Build your own storefront using the shoppens/api, featuring products, pages from the Page Designer, a shopping cart, discount codes, checkout, payment, and customer accounts. The full reference is available at shoporama.dk/headless.

Developer

Images from Claude: Send photos and PDFs directly to your online store

Attach photos and PDFs in Claude on your phone, in Claude Desktop, or at claude.ai, and ask Claude to add them to your products. The first time you do this, you'll need to allow www.shoporama.dk in Claude's settings.

Shopejer

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