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In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.
If you can't find the answer in an article here, feel free to send us an email at support@shoporama.dk.
Implement Pricerunner tracking
Guide to implementing Pricerunner conversion tracking on your Shoporama online shop with proper Smarty code.
What themes are there on Shoporama?
Complete overview of all free themes on Shoporama: Delaware, DelawareDK, California, Alaska 2, Washington, Montana, and the classic Smarty 2 themes Alaska and Massachusetts.
Attach PDF to products
How to attach PDF files such as product sheets, manuals, datasheets or certificates to your products in Shoporama. Including example of correct display in the theme.
Implement structured data (Schema.org) in your Shoporama theme
Complete guide to JSON-LD structured data in a Shoporama theme. Smarty examples for Product, Store, BreadcrumbList and AggregateRating with proper safe methods.
Set up Partner Ads in Shoporama: getting started
Introduction to Partner Ads in Shoporama. Understand what it is, what you get out of it, and get started quickly with product feed and tracking.
Change your password in Shoporama
How to change your Shoporama admin password. Step-by-step guide and tips for a secure password.
Set up tracking on the Alaska theme
Guide to setting up Google Tag Manager tracking specifically on the Alaska theme in Shoporama.
Child money credit, customer credit and vouchers in Shoporama
Do you want to give customers a fixed balance or defer payment? Shoporama doesn't have a customer credit field, but there are two built-in solutions: gift cards with a fixed amount and product credit that delays the withdrawal of the money. Here's how to choose the right one.
Change the order of products in categories
How to control the order of products in a category in Shoporama. Choose between manual drag-and-drop or one of the six automatic sorts.
Automatic cancellation of unpaid orders
Set Shoporama to automatically cancel unpaid orders after a number of minutes. Frees up inventory and keeps the order list clean. The value is in minutes (minimum 30).
Partner Ads setup step by step
Detailed guide to setting up Partner Ads in Shoporama: feed, tracking, program type, country, API key and auto cancel on return.
Free shipping over a certain amount
How to set up free shipping above a certain amount in Shoporama. The amount limit is set per country under Store, Shipping, Countries, and applies to all shipping methods except those you have marked as never free.
HTML fields: Insert Cookiebot, GTM and other scripts in your online store
How to use Shoporama HTML fields to insert Cookiebot, Google Tag Manager, Facebook Pixel, chat widgets and other custom HTML/JavaScript on your online store.
Create volume discounts on products
How to automatically give customers a discount when they buy more of the same product. The quantity discount is set up per product in the Quantity and staircase discount tab.
Customers skip payment and land directly on the order confirmation
Troubleshooting when customers skip the payment in your webshop and land directly on the order confirmation. Almost always due to the EAN field in checkout. Here's how to fix it with one setting.
Comments on GLS orders
How comments work on GLS orders in Shoporama. The customer's checkout comment is used as a DepositService instruction to the driver, and you can set a default text on the shipping method itself if the customer does not enter anything.
GLS settings on shipping options
Explanation of the GLS-specific settings per shipping option in Shoporama: shipping module, DepositService, PrivateDelivery, FlexDelivery and default comment.
How to calculate the numbers in the backend
Explanation of how revenue, number of orders and profit are calculated in the Shoporama backend. See exactly which order statuses count towards which figures.
Sell downloadable products
Guide to selling digital downloadable products (PDF, audio, video, ZIP, etc.) in Shoporama. How the download link works, what the customer sees after purchase and what you need to be aware of regarding security.
Cache in Shoporama
How caching works in Shoporama. How often caches are built, when your changes take effect, and how to force a reset.
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