Need help?
In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.
If you can't find the answer in an article here, feel free to send us an email at support@shoporama.dk.
B2B sales in Shoporama
How to sell to businesses (B2B) and public institutions (B2G) in Shoporama with CVR, EAN and differentiated VAT.
Setting up the front page
Learn how to set up the front page in your Shoporama online store. The front page is a category that you can customize with Page Builder in supported themes.
Google Analytics tracking of your online store
Guide to setting up Google Analytics 4 (GA4) with e-commerce tracking via Google Tag Manager on your Shoporama webshop.
Move your shop to your own domain
Guide to moving your Shoporama online store to your own domain with DNS setup, SSL and domain validation.
REST API
Complete guide to Shoporama's REST API: authentication, all endpoints, examples and Swagger documentation.
Gift cards and vouchers
Guide to creating and managing gift cards and vouchers in your Shoporama online store, including gift card products and discount codes.
Security profiles (GPSR)
Shoporama safety profile guide to help you comply with EU GPSR requirements for manufacturer information and safety documentation.
Cookie consent and Consent Mode v2
Guide to setting up cookie consent with Google Consent Mode v2 in Shoporama to comply with GDPR and optimize your tracking.
Sorting products into categories
Learn how to control the order of products in categories with manual sorting, alphabetical view or other sorting methods.
Collect payments on orders (capture)
Guide to capture payments on orders in Shoporama. Understand the difference between authorization and capture and learn how to capture manually or automatically.
Export orders as CSV
Guide to exporting order data as CSV from Shoporama, with the option to filter by order number or date range.
DNS setup for your domain
Step-by-step guide to DNS setup so you can use your own domain with your Shoporama online store.
Set up the E-label in your webshop
Guide to adding the E-label certification code to your Shoporama webshop.
Credit notes and refunds
Complete guide to credit notes and refunds in Shoporama, including partial refunds, full credit notes and integration with accounting systems.
Set up Klarna as payment method
Learn how to set up Klarna as a payment method in your Shoporama webshop.
PostNord tracking and parcel labels
Guide to PostNord tracking links and parcel labels in Shoporama, including troubleshooting common issues.
Sales reports and revenue in dashboard
Guide to using the dashboard and sales reports in Shoporama to track revenue, orders and sales statistics.
Take products offline when they are out of stock
Guide to control whether out of stock products are shown or hidden automatically in your Shoporama online store.
Troubleshooting E-conomic integration
Guide to troubleshooting the E-conomic integration in Shoporama. Fix issues with synchronization, missing orders and incorrect posting.
Customize your checkout
Guide to customizing the checkout flow in your Shoporama online store, including payment methods, shipping, customer fields and gift cards.
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