Everything about your customers in one place
A good customer database is the foundation of a successful online store. Shoporama gives you a complete overview of all your customers with detailed profiles, order history and segmentation options - so you can provide better service and increase sales.
Detailed customer profiles
Each customer has a complete profile with name, email, phone number, company name, VAT number and EAN number. You can store both invoice and delivery addresses so your B2B customers can quickly complete their purchases. The customer's total order history and total trade value is always visible, so you can easily identify your most valuable customers.
Customer groups and segmentation
Divide your customers into groups and segments based on their behavior, purchase history or other criteria. This allows you to offer differentiated pricing to B2B customers, create VIP groups with special benefits or send targeted campaigns to specific customer segments.
Advanced search and filtering
Quickly find the customer you're looking for with searches by name, email, phone number, company name and more. Sort and filter your customers by different criteria to get exactly the overview you need.
Import and export
Import customers from CSV files if you're switching from another system. You can also export your entire customer database for use in other contexts - for example, to send a physical catalog, Christmas cards or for use in external marketing platforms.
Custom customer fields
Need to store extra information about your customers? With custom customer fields, you can add the fields that make sense for your business - for example, customer number from your ERP system, special agreements or industry affiliation.
Loyalty points and subscriptions
Reward your regular customers with loyalty points that they can use for discounts. Your customers can also sign up for subscriptions and save payment information for future purchases, making re-ordering quick and seamless.
Communicate directly with your customers
Send emails directly to customers who have purchased specific products or export customer lists for use in your email marketing campaigns. This allows for targeted communication that reaches the right customers with the right message.
Read more: Customer groups and segmentation, B2B sales in Shoporama, Export customers and Send emails to buyers.