Need help?
In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.
If you can't find the answer in an article here, feel free to send us an email at support@shoporama.dk.
Warehouse locations
Learn how to organize your inventory across multiple locations in Shoporama.
Stock notification: Notify your customers when items are back in stock
Learn how to set up email notifications so your customers can be notified when out-of-stock products are restocked in your Shoporama online store.
Stock records and batch management
Guide to stock records and batch management in Shoporama. Track inventory movements, create batches with expiration dates and receive items with FIFO support.
Inventory value without cost price
What to do if your inventory value is not correct because you missed the cost price when registering stock.
Create redirects in Shoporama
Short guide to creating redirects in Shoporama so that old URLs point to the right pages.
Loyalty programme
Guide to Shoporama's loyalty program. Learn how to set up the points system, customize your theme, and give your customers rewards for shopping.
Close your webshop
Guide to closing your Shoporama online store temporarily or permanently.
Pink orders - missing transaction ID
Explanation of what it means when orders are pink and it says 'Missing trans. id'.
MakeInfluence tracking
Guide to implementing the MakeInfluence tracking pixel on your Shoporama webshop to track sales from influencer collaborations.
Include color and size in Partner Ads feed
Guide to adding color, size and gender to your Partner Ads feed in Shoporama via product profiles and extra fields.
Environmental data on products
Guide to recording environmental data on products in Shoporama. Enter packaging, electronic waste (WEEE), and battery information for EPR compliance.
MobilePay Checkout
Guide to setting up MobilePay Checkout as a payment option in your Shoporama online shop.
Receive email when stock is low
Guide to receive an email notification when the stock status of a product reaches a certain quantity.
Mollie payment gateway
Learn how to set up Mollie as a payment gateway in Shoporama. Mollie supports iDEAL, credit cards, Klarna, PayPal, Apple Pay, Bancontact and many more payment methods.
Morningscore integration
Learn how to use the Morningscore integration in Shoporama to track your keyword rankings, backlinks and SEO tasks.
Zero searches and search analytics
Learn how to use Shoporama's search analytics to find searches without results and optimize your online store.
Reset orders, inventory and more.
Guide to reset order numbers, inventory and other data in your Shoporama online store.
The newsletter module
Complete guide to Shoporama's built-in newsletter module. Learn how to create campaigns, segment recipients, use A/B testing, set up automatic triggers and popup signup forms.
Update the cost price of multiple products at once
Guide to mass edit the cost price (purchase price) of multiple products in the Shoporama admin.
Update stock with CSV file
Guide to updating inventory on many products via CSV import in Shoporama.
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