Need help?
In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.
If you can't find the answer in an article here, feel free to send us an email at support@shoporama.dk.
Vis butikkens adresse og et kort på din webshop
Show Facebook and Instagram on your online store
How to add a background video to your front page
Sådan laver du en størrelsesguide i Delaware-temaet
Step-by-step guide to setting up a size guide in the Delaware theme on Shoporama. Enable the theme setting, create a static page and a product label with the same tag, and display the guide in a drop-down menu on the product page.
Mine ordremails kommer ikke frem
Sådan finder og løser du problemet, når ordremails fra Shoporama ikke kommer frem eller lander i spam. Den hyppigste årsag er DMARC efter flytning til Microsoft 365 eller Google Workspace.
Find ID på produkt, kategori, ordre og andre objekter
Sådan finder du produkt-ID, kategori-ID, ordre-ID, profil-ID og webshop-ID i Shoporama. ID'et står altid i URL'en efter /edit/ og bruges i CSV-import, REST API og AI-integrationer.
Setting up QuickPay
Guide to setting up QuickPay as a payment gateway on your Shoporama online shop. Supports Dankort, MobilePay, Visa, Mastercard and many more.
Attach terms and conditions to the order confirmation
Sådan vedhæfter du dine handelsbetingelser som PDF til ordrebekræftelsen i Shoporama.
Customize which tools Claude can use in your shop
Import products via CSV
Complete guide to importing products with a CSV file in Shoporama - including format, fields and tips.
The Delaware Theme: Configuration and Customization
A complete guide to Delaware and DelawareDK on your Shoporama online store: theme settings, footer, mega menu, colors, payment icons, Trustpilot, Instagram, and much more.
How to create and run a split test in Shoporama
Step-by-step guide to create and run a split test (A/B test) in Shoporama. You will learn how to clone a page setup, stylesheet, or split test entire themes, create the test, read the statistics and let the system find the winner automatically.
Stock records and batch management
Get full traceability of all movements in your inventory. How stock records and batch management work in Shoporama, including FIFO picking, expiration dates and lot traceability.
Set up Heysender integration
Guide to setting up Heysender integration so your transactional emails support DMARC, SPF and have better deliverability.
Shoporama Tracking Engine: Server-side tracking for all major platforms
Shoporama's tracking engine (developed with 1260 A/S) sends data from your webshop directly to Facebook, Google Ads, GA4, Pinterest, Snapchat, TikTok, LinkedIn and Microsoft Ads. Server-side tracking, Consent Mode and Conversion API in one module.
Setting up OnPay
Step-by-step guide to setting up OnPay as a payment gateway on your Shoporama online store. Supports payment links, capture, refund and cancel.
Loyalty programme
Complete guide to the Shoporama loyalty program - setting up the points system, earning, redemption and customer communication.
Offline conversions for Google Ads and Microsoft Ads
Send your Shoporama orders as offline conversions to Google Ads and Microsoft Ads. Get full attribution of sales to clicks via a secure CSV feed.
Print PostNord parcel labels from Shoporama
Guide to setting up PostNord integration and creating parcel labels directly from the Shoporama admin.
Multiple recipients on the contact form
Learn how to send the contact form to multiple recipients by adding user IDs as a hidden field.
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