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In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.
If you can't find the answer in an article here, feel free to send us an email at support@shoporama.dk.
What themes are there on Shoporama?
Complete overview of all free themes on Shoporama: Delaware, DelawareDK, California, Alaska 2, Washington, Montana, and the classic Smarty 2 themes Alaska and Massachusetts.
Attach PDF to products
How to attach PDF files such as product sheets, manuals, datasheets or certificates to your products in Shoporama. Including example of correct display in the theme.
Implement structured data (Schema.org) in your Shoporama theme
Complete guide to JSON-LD structured data in a Shoporama theme. Smarty examples for Product, Store, BreadcrumbList and AggregateRating with proper safe methods.
Set up Partner Ads in Shoporama: getting started
Introduction to Partner Ads in Shoporama. Understand what it is, what you get out of it, and get started quickly with product feed and tracking.
Change your password in Shoporama
How to change your Shoporama admin password. Step-by-step guide and tips for a secure password.
Child money credit, customer credit and vouchers in Shoporama
Do you want to give customers a fixed balance or defer payment? Shoporama doesn't have a customer credit field, but there are two built-in solutions: gift cards with a fixed amount and product credit that delays the withdrawal of the money. Here's how to choose the right one.
Change the order of products in categories
Here's how to control the order of products in a category in Shoporama. Choose between manual drag-and-drop or one of the eight automatic sorting options, such as by price.
Automatic cancellation of unpaid orders
Set Shoporama to automatically cancel unpaid orders after a number of minutes. Frees up inventory and keeps the order list clean. The value is in minutes (minimum 30).
Partner Ads setup step by step
Detailed guide to setting up Partner Ads in Shoporama: feed, tracking, program type, country, API key and auto cancel on return.
Free shipping over a certain amount
Here's how to set up free shipping for orders over a certain amount in Shoporama. The threshold is set per country under Shipping → Countries or for each individual shipping method. You can also exclude shipping methods and products from free shipping and keep add-on purchases below the threshold.
HTML fields: Insert Cookiebot, GTM and other scripts in your online store
How to use Shoporama HTML fields to insert Cookiebot, Google Tag Manager, Facebook Pixel, chat widgets and other custom HTML/JavaScript on your online store.
Customers skip payment and land directly on the order confirmation
Troubleshooting when customers skip the payment in your webshop and land directly on the order confirmation. Almost always due to the EAN field in checkout. Here's how to fix it with one setting.
Comments on GLS orders
How comments work on GLS orders in Shoporama. The customer's checkout comment is used as a DepositService instruction to the driver, and you can set a default text on the shipping method itself if the customer does not enter anything.
GLS settings on shipping options
Explanation of the GLS-specific settings for each shipping option in Shoporama: Parcel Shop, DepositService, PrivateDelivery, FlexDelivery, and default comment.
How to calculate the numbers in the backend
Explanation of how revenue, number of orders and profit are calculated in the Shoporama backend. See exactly which order statuses count towards which figures.
Sell downloadable products
Guide to selling digital downloadable products (PDF, audio, video, ZIP, etc.) in Shoporama. How the download link works, what the customer sees after purchase and what you need to be aware of regarding security.
Cache in Shoporama
How caching works in Shoporama. How often caches are built, when your changes take effect, and how to force a reset.
How the E-conomic integration works
How the e-conomic app transfers your orders from Shoporama to e-conomic. Explanation of synchronization, delay, VAT, debtors, discounts and error handling.
Update prices via CSV import
Step-by-step guide to update prices on many products at once via CSV import in Shoporama. Incl. explanation of the VAT checkbox.
Images on landing pages
How to upload images to a Shoporama landing page and display them correctly in your theme with getImages() and getSrc().
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