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In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.
If you can't find the answer in an article here, feel free to send us an email at support@shoporama.dk.
Import products via CSV
Complete guide to importing products with a CSV file in Shoporama - including format, fields and tips.
Delaware-themed configuration and customization
Complete guide to setting up the Delaware theme on your Shoporama online store. Footer, mega menu, colors, payment icons, Trustpilot, Instagram link and much more.
How to create and run a split test in Shoporama
Step-by-step guide to create and run a split test (A/B test) in Shoporama. You will learn how to clone a page setup, stylesheet, or split test entire themes, create the test, read the statistics and let the system find the winner automatically.
Stock records and batch management
Get full traceability of all movements in your inventory. How stock records and batch management work in Shoporama, including FIFO picking, expiration dates and lot traceability.
Set up Heysender integration
Guide to setting up Heysender integration so your transactional emails support DMARC, SPF and have better deliverability.
Shoporama Tracking Engine: Server-side tracking for all major platforms
Shoporama's tracking engine (developed with 1260 A/S) sends data from your webshop directly to Facebook, Google Ads, GA4, Pinterest, Snapchat, TikTok, LinkedIn and Microsoft Ads. Server-side tracking, Consent Mode and Conversion API in one module.
Setting up OnPay
Step-by-step guide to setting up OnPay as a payment gateway on your Shoporama online store. Supports payment links, capture, refund and cancel.
How to switch to Smarty 4
Guide to upgrading your Shoporama webshop from Smarty 2 to Smarty 4. Smarty 4 is faster, more secure and runs on PHP 8.
Loyalty programme
Complete guide to the Shoporama loyalty program - setting up the points system, earning, redemption and customer communication.
Offline conversions for Google Ads and Microsoft Ads
Send your Shoporama orders as offline conversions to Google Ads and Microsoft Ads. Get full attribution of sales to clicks via a secure CSV feed.
Print PostNord parcel labels from Shoporama
Guide to setting up PostNord integration and creating parcel labels directly from the Shoporama admin.
Multiple recipients on the contact form
Learn how to send the contact form to multiple recipients by adding user IDs as a hidden field.
How to create the most common landing pages
Guide to creating landing pages in Shoporama with rules for brands, price ranges, extra fields and more.
Change the background color on fixed delivery orders
Learn how to give orders with a specific shipping method a special background color in the admin order overview.
Google Ads conversion tracking
How to set up Google Ads conversion tracking in Shoporama. Target Add to Cart, Begin Checkout and Purchase with Conversion ID and labels, as well as offline conversions for clicks that end up as orders.
Notification under SFTP information
Learn how you as a theme developer can display a message on the admin page with SFTP login details.
Categories in your webshop
Learn how to create and manage categories in your Shoporama online store. Guide to hierarchical structure, SEO settings, importing via CSV, sorting and tips for good category structure.
Can my developer integrate with a payment gateway himself?
Explanation of why payment gateway integrations require Shoporama to perform them and what you can do.
Show prices incl. VAT in the backend
Learn how to switch to showing product prices including VAT in the Shoporama admin panel.
Split your feeds into multiple pages
How to paginate self-built XML feeds from landing pages with the query parameter ?p=. Avoid timeouts on large feeds.
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