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Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Need help?

In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.

If you can't find the answer in an article here, feel free to send us an email at support@shoporama.dk.

All Shopejer Developer

See your revenue

Guide to view and export your revenue in Shoporama for a given period.

Shopejer

See which emails Shoporama has sent

Guide to view a log of all emails Shoporama has sent from your online store.

Shopejer

View emails sent to a customer from your shop

Guide to see which emails a customer has received in connection with an order.

Shopejer

See created webhooks in your shop

Guide to see which webhooks are created in your Shoporama online store.

Shopejer

Send emails to customers who have purchased a product

Guide to send an email to all customers who have purchased a specific product in your Shoporama online store.

Shopejer

Resend the order confirmation

Guide to resend the order confirmation to a customer in Shoporama.

Shopejer

Send product recommendation emails manually

Guide to manually send the product recommendation email to a customer in Shoporama.

Shopejer

Shoporama Tracking

Complete guide to Shoporama's built-in tracking engine. Set up server-side tracking and send data to Facebook, Google, Pinterest, Snapchat, TikTok and LinkedIn.

Shopejer Developer

Change payment card for your subscription

Guide to changing the payment card you use to pay for your Shoporama subscription.

Shopejer

Switch between old and new backend

Guide to switching between the old and new backend in Shoporama.

Shopejer

Change password in Shoporama

Guide to changing your Shoporama admin password.

Shopejer

Turn off SMS notification on order status

Guide to disable the SMS notification that appears when you change the order status to 'sent'.

Shopejer

Sort products on a landing page

Guide to sorting products on Shoporama landing pages by different parameters.

Shopejer

SSL / HTTPS on your webshop

Guide to getting an SSL certificate and HTTPS on your Shoporama online store.

Shopejer

Stripe payment gateway

Learn how to set up and use Stripe as a payment gateway in your Shoporama online shop. Stripe supports card payment, MobilePay, Klarna, Apple Pay, Google Pay and many more payment methods.

Shopejer

Synchronizing stock with variants

Guide to stock syncing products with variants in Shoporama.

Shopejer

Backup your shop

Guide to backing up your Shoporama online store - products, categories, themes and data.

Shopejer

Add comments to an order

Guide to adding internal comments and notes to orders in Shoporama admin.

Shopejer

Associate images to a variant

Guide to associate product images to specific variants so that the correct image is displayed when selecting a variant.

Shopejer

Stepper discount on products

Guide to creating staircase discounts so customers get increasing discounts when buying more of the same product.

Shopejer

Viser 161–180 af 188 artikler