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Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Need help?

In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.

If you can't find the answer in an article here, feel free to send us an email at support@shoporama.dk.

Partner Ads setup

Guide to setting up Partner Ads affiliate marketing on your Shoporama online store.

Shopejer

Payson payment gateway

Guide to setting up Payson as a payment gateway in Shoporama. Accept payments from Swedish and Nordic customers.

Shopejer

PDF invoice on orders

Learn how to enable and customize automatic PDF invoices on orders in your Shoporama online store.

Shopejer

Pick list

Guide to Shoporama's pick list. Pick and pack orders efficiently with barcode scanning, batch management and mobile-friendly interface.

Shopejer

POS - Point of Sale

Learn how to use Shoporama's POS system to sell products in your physical store. Log in with your Shoporama account, scan barcodes, add products to the cart and create orders directly.

Shopejer

Priceshape feed

Guide to setting up a Priceshape feed on your Shoporama online store via an XML file and a landing page.

Shopejer

Print PostNord parcel labels from Shoporama

Guide to setting up PostNord integration and creating parcel labels directly from the Shoporama admin.

Shopejer

Print-friendly invoice

Guide to making your invoice print-friendly with a print stylesheet in your Shoporama theme.

Shopejer

Price monitoring of competitors

Guide to setting up competitor price monitoring in Shoporama.

Shopejer

Product reviews

Learn how to use product reviews in Shoporama. Collect customer reviews automatically, moderate them and display star ratings on your product pages.

Shopejer

Product labels

Learn how to use product labels in Shoporama to organize and categorize your products with color-coded labels.

Shopejer

Profile fields (customer fields)

Guide to creating custom profile fields on customers in Shoporama. Add extra fields to customer profiles to collect additional information.

Shopejer Developer

Discount codes on a group of products

Guide to creating discount codes that only apply to a limited group of products in Shoporama.

Shopejer

Redirects when moving shop

Guide to setting up redirects when moving your shop to Shoporama to preserve SEO value.

Shopejer

REST API (Headless)

Guide to Shoporama's REST API. Integrate with inventory systems, accounting programs and external apps via API keys with full access to products, orders and customers.

Developer

REST API documentation

Link to documentation for Shoporama's REST API for integration with external systems.

Developer

Return center

Learn how to set up and use Shoporama's Return Center so your customers can easily request returns and you can handle them efficiently from administration.

Shopejer

Bundles (Bundles)

Learn how to create bundles in Shoporama so you can sell multiple products as one package with automatic inventory tracking.

Shopejer

How to calculate the numbers in the backend

Explanation of how revenue, orders and other numbers are calculated in the Shoporama backend.

Shopejer

How the E-conomic integration works

Explanation of how the E-conomic integration with Shoporama works - what is transferred and when.

Shopejer

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