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In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.
If you can't find the answer in an article here, feel free to send us an email at support@shoporama.dk.
How to switch to Smarty 4
Guide to upgrading your Shoporama webshop from Smarty 2 to Smarty 4. Smarty 4 is faster, more secure and runs on PHP 8.
Loyalty programme
Complete guide to the Shoporama loyalty program - setting up the points system, earning, redemption and customer communication.
Offline conversions for Google Ads and Microsoft Ads
Send your Shoporama orders as offline conversions to Google Ads and Microsoft Ads. Get full attribution of sales to clicks via a secure CSV feed.
Print PostNord parcel labels from Shoporama
Guide to setting up PostNord integration and creating parcel labels directly from the Shoporama admin.
Multiple recipients on the contact form
Learn how to send the contact form to multiple recipients by adding user IDs as a hidden field.
How to create the most common landing pages
Guide to creating landing pages in Shoporama with rules for brands, price ranges, extra fields and more.
Change the background color on fixed delivery orders
Learn how to give orders with a specific shipping method a special background color in the admin order overview.
Google Ads conversion tracking
How to set up Google Ads conversion tracking in Shoporama. Target Add to Cart, Begin Checkout and Purchase with Conversion ID and labels, as well as offline conversions for clicks that end up as orders.
Notification under SFTP information
Learn how you as a theme developer can display a message on the admin page with SFTP login details.
Categories in your webshop
Learn how to create and manage categories in your Shoporama online store. Guide to hierarchical structure, SEO settings, importing via CSV, sorting and tips for good category structure.
Can my developer integrate with a payment gateway himself?
Explanation of why payment gateway integrations require Shoporama to perform them and what you can do.
Prices include VAT and are adjusted to the VAT rate of the country of delivery
Here's how to choose whether your product prices include or exclude VAT, and how to adjust the price based on the destination country's VAT rate—so, for example, a customer in Norway pays the price without Danish VAT.
Split your feeds into multiple pages
Here's how to split a custom XML feed from a landing page into multiple pages. The parameter is determined by your own feed template.
Optimizing images for mobile
Guide to using responsive images with srcset in your Shoporama theme to provide optimized images for mobile users.
Open baskets - View and restore abandoned shopping carts
Import extra fields on products
Guide to importing extra fields via CSV import of products in Shoporama.
How do I change company information
Guide to changing company name, address and other business information in Shoporama.
Apple Pay on Shoporama
How to get Apple Pay in your Shoporama online store. Apple Pay is activated in your payment gateway (QuickPay, PensoPay, Stripe, Nets Easy, or Mollie), not in the Shoporama admin.
Discount code statistics, measure the impact of your discount codes
See how many orders use discount codes, what the discount costs you and whether the codes are driving additional sales or just giving away margin. Use Shoporama's discount code statistics to assess whether your campaigns are actually making money.
Set up integration with Anyday
Guide to integrating Anyday installment on your Shoporama online store. Includes script insertion and pricetag implementation.
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