Need help?

In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.

If you can't find the answer in an article here, feel free to send us an email at support@shoporama.dk.

All Shopejer Developer

Export orders as CSV

Guide to exporting order data as CSV from Shoporama, with the option to filter by order number or date range.

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DNS setup for your domain

Step-by-step guide to DNS setup so you can use your own domain with your Shoporama online store.

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Set up Klarna as payment method

Learn how to set up Klarna as a payment method in your Shoporama webshop.

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PostNord tracking and parcel labels

Guide to PostNord tracking links and parcel labels in Shoporama, including troubleshooting common issues.

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Sales reports and revenue in dashboard

Guide to using the dashboard and sales reports in Shoporama to track revenue, orders and sales statistics.

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Take products offline when they are out of stock

Guide to control whether out of stock products are shown or hidden automatically in your Shoporama online store.

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Customize your checkout

Guide to customizing the checkout flow in your Shoporama online store, including payment methods, shipping, customer fields and gift cards.

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Protect your webshop from spam orders

Guide to protecting your Shoporama webshop from spam orders and fraud using blacklist, captcha and 3D Secure.

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Wish lists and favorites

Learn how your customers can create and share wishlists in your Shoporama online store.

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Blacklist - Block unwanted orders

Learn how to use Shoporama's blacklist feature to block spam orders and unwanted customers by blacklisting email, phone number or IP address.

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Setting up PensoPay

Step-by-step guide to setting up PensoPay as a payment gateway on your Shoporama online shop.

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Setting up QuickPay

Guide to setting up QuickPay as a payment gateway on your Shoporama online shop. Supports Dankort, MobilePay, Visa, Mastercard and many more.

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Setting up Nets Easy

Guide to setting up Nets Easy (Nexi) as a payment gateway on your Shoporama online shop.

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Return center

Learn how to set up and use Shoporama's Return Center so your customers can easily request returns and you can handle them efficiently from administration.

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Subscriptions

Learn how to set up subscriptions in Shoporama so your customers can create recurring orders with automatic payment and delivery at set intervals.

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Campaigns

Learn how to create promotions in Shoporama that automatically give your customers a discount. Choose from fixed price, cheapest free or percentage discount on selected products and categories.

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