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In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.
If you can't find the answer in an article here, feel free to send us an email at support@shoporama.dk.
Bought Together: Find Products That Sell Better When Sold Side by Side
The "Bought Together" statistics page shows which products are most often ordered together. Use this data to add related products, remove them, and increase your average order value.
The big guide to redirects
Complete guide to redirects in Shoporama. Learn when and how to create redirects and avoid losing rankings in Google.
Statistics and analytics in Shoporama
Get an overview of Shoporama's built-in statistics tools: dashboard, revenue, profit margin, ABC analysis and much more. Learn how to use data to make better decisions.
Sales per channel - see which channels are driving revenue
Find out which channels are generating revenue in your online store. Shoporama's sales per channel statistics show revenue, orders and AOV per channel.
Timing analysis - find your busiest sales periods
Find out when your customers shop with Shoporama's time of day analysis. View heatmaps of days of the week and times and use the insights to time campaigns and newsletters.
Abandoned baskets statistics - understand and reduce lost sales
See how many shopping carts are abandoned, what your recovery rate is and how reminder emails help you save lost sales in Shoporama.
Customer retention - target repurchase and cohort analysis
Understand your customer retention with Shoporama's cohort analysis. See reorder rates, time to repurchase and a visual heatmap showing how well you retain customers over time.
See your revenue
Guide to viewing your revenue in Shoporama - both on the front page, via the detailed revenue statistics with graphs, and via order export.
Translate and customize texts in your webshop
Customize all text in your online store's theme—from buttons to checkout and emails—under Design → Text, and see how it aligns with the translations into your country's languages. Includes CSV import and developer documentation.
Phone number in MobilePay
Why the phone number is not pre-filled in MobilePay and what the customer can do.
Hreflang and Multilingual Online Stores
How Shoporama sets `hreflang`, `x-default`, and `html lang` for your countries, what happens to untranslated pages, and how to manage your own `hreflang` tags and separate online stores.
Product overviews
Shoporama product overview guide: Search, filter, sort and mass edit your products efficiently from the product list.
Edit product
Guide to the Product Edit Page in Shoporama: the top section with "Edit," Inventory, and Sales Statistics; how to customize the page with tabs and hidden cards; and all cards in the order they appear: General, Images, Categories, Labels, Inventory, Variants, Discounts, Bundles, SEO, product feeds, fields, theme settings, search, related products, files, subscription, legal, sales tax, customs, environmental data, and price monitoring.
Order queue
Guide to the order queue in Shoporama. See the status of automatic order actions such as capture, invoicing and stock pull, and learn how to manage the queue.
Order labels
Guide to order labels in Shoporama. Create color-coded labels to organize and categorize your orders and set up automatic allocation based on customer or order type.
Suppliers in Shoporama
Guide to suppliers in Shoporama: create and manage suppliers, associate them with products, use the order list, statistics and dropshipping feature.
Brands and brands in Shoporama
Guide to brands and brands in Shoporama: create brands, upload logos, link to brand pages, use in filtering, Google Shopping and statistics.
Countries and Currency: Delivery Countries, Sales Tax, and Shipping
Set up delivery countries under Delivery → Countries with VAT rates, VAT zones, shipping options, and free shipping, and see how they relate to Webstore → Countries and Currency per Country.
Menus and navigation
Learn how to create and edit menus in your online store. This guide covers menu item types, hierarchy, placements, drag-and-drop sorting, and how to manage top, dropdown, mega, and footer menus in the Montana theme.
Conversion rate - understand and improve your stats
Understand what your conversion rate means and how to use the statistics page in Shoporama to track your progress over time.
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