Need help?
In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.
If you can't find the answer in an article here, feel free to send us an email at support@shoporama.dk.
See the number sold of a product
Guide to see how many units you have sold of a specific product in Shoporama.
Can I change the product profile of a product?
Explanation of why you can't switch product profiles and what you can do instead.
Set currency in your shop
Guide to setting currency (DKK, EUR, NOK, etc.) in your Shoporama online store.
Change the content of your emails
Guide to customize the content of the automatic emails your Shoporama webshop sends, either via admin or theme templates.
Get an email when a new order is placed
Guide to setting up email notification when a new order is received in your Shoporama online shop.
Add comments to an order
Guide to adding internal comments and notes to orders in Shoporama admin.
Reset orders, inventory and more.
Guide to reset order numbers, inventory and other data in your Shoporama online store.
Close your webshop
Guide to closing your Shoporama online store temporarily or permanently.
Create country
Guide to creating a new country as a delivery option in your Shoporama online shop.
Change payment card for your subscription
Guide to changing the payment card you use to pay for your Shoporama subscription.
When will I get my money paid out?
Find out when you get paid from your sales through the payment gateway.
Find your invoice from Shoporama
Guide to finding and downloading your invoices from Shoporama.
Create more users in your shop
Guide to creating multiple user logins for your Shoporama admin.
Resend the order confirmation
Guide to resend the order confirmation to a customer in Shoporama.
Turn off SMS notification on order status
Guide to disable the SMS notification that appears when you change the order status to 'sent'.
Create a new shipping option
Guide to creating new shipping options and assigning them to countries in Shoporama.
Own email on your domain
Information about email hosting and options to get email on your own domain with Shoporama.
Sort products on a landing page
Guide to sorting products on Shoporama landing pages by different parameters.
Backup your shop
Guide to backing up your Shoporama online store - products, categories, themes and data.
Inventory value without cost price
What to do if your inventory value is not correct because you missed the cost price when registering stock.
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