Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Need help?

In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.

If you can't find the answer in an article here, feel free to send us an email at support@shoporama.dk.

App Store

Learn how to use Shoporama's App Store to extend the functionality of your online store with apps from Shoporama and third-party developers.

Shopejer

Product reviews

Learn how to use product reviews in Shoporama. Automatically collect customer reviews and photos, moderate them, and display star ratings on your product pages.

Shopejer

Bundles (Bundles)

Learn how to create bundles in Shoporama so you can sell multiple products as one package with automatic inventory tracking.

Shopejer

Product labels

Learn how to use product labels in Shoporama to organize and categorize your products with color-coded labels.

Shopejer

Extended fields

How to use the "Fields" tab for products in Shoporama: additional fields, Google Shopping custom labels, HTML fields, and the fields from your theme.

Shopejer Developer

Warehouse locations

Learn how to organize your inventory across multiple locations in Shoporama.

Shopejer

Morningscore integration

Learn how to use the Morningscore integration in Shoporama to track your keyword rankings, backlinks and SEO tasks.

Shopejer

Order list and inventory management

Learn how to use the Shoporama order list to keep track of inventory, generate shopping lists and receive goods efficiently.

Shopejer

PDF invoice on orders

Learn how to enable and customize automatic PDF invoices on orders in your Shoporama online store.

Shopejer

Import products from Shopify

Guide to importing products, variants, categories, and images from Shopify to Shoporama via CSV file.

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Import products from DanDomain

Guide to importing products, categories, variants and images from DanDomain to Shoporama via XML export.

Shopejer

HeyLoyalty integration

Guide to setting up HeyLoyalty in Shoporama for email marketing with automatic synchronization of subscribers and order data.

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Zero searches and search analytics

Learn how to use Shoporama's search analytics to find searches without results and optimize your online store.

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Age verification on products

Here's how to set an age restriction of 15, 16, or 18 for products in Shoporama so that the customer's age is verified when paying with ePay. Includes an overview of Danish age restrictions.

Shopejer

Environmental data on products

Guide to recording environmental data on products in Shoporama. Enter packaging, electronic waste (WEEE), and battery information for EPR compliance.

Shopejer

Billy Integration: Transfer Orders to Billy (Shine Accounting)

Here's how to install the free Billy app, connect it to an API token from Billy (Shine Accounting), select sales and payment accounts, and have orders from your online store imported as invoices or financial documents.

Shopejer

Payson payment gateway

Guide to setting up Payson as a payment gateway in Shoporama. Accept payments from Swedish and Nordic customers.

Shopejer

DHL Parcel Shop

Guide to setting up DHL parcel shop as a shipping method in Shoporama. Let customers choose the nearest DHL ServicePoint at checkout.

Shopejer

Profile fields (customer fields)

Guide to creating custom profile fields on customers in Shoporama. Add extra fields to customer profiles to collect additional information.

Shopejer Developer

Unsubscribe links in automatic emails

Give your customers the option to unsubscribe from automatic follow-up emails after purchases and product reviews - with a simple link in the email.

Shopejer

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