Need help?
In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.
If you can't find the answer in an article here, feel free to send us an email at support@shoporama.dk.
How to create redirects on Shoporama
Guide to creating redirects in Shoporama - from simple redirects to regex and CSV import.
Associate images to a variant
Guide to associate product images to specific variants so that the correct image is displayed when selecting a variant.
View emails sent to a customer from your shop
Guide to see which emails a customer has received in connection with an order.
MobilePay på din webshop
Sådan tager du imod MobilePay på din Shoporama-webshop via din betalingsgateway. Se forskellen på MobilePay Online og Vipps MobilePay i QuickPay, og få hjælp, hvis MobilePay ikke vises.
Send emails to customers who have purchased a product
Guide to send an email to all customers who have purchased a specific product in your Shoporama online store.
What do the 404 errors in the backend mean?
Explanation of 404 errors that appear in the Shoporama backend and what you should do about them.
Create redirects in Shoporama
Short guide to creating redirects in Shoporama so that old URLs point to the right pages.
Import categories via CSV
Guide to importing categories as a CSV file in Shoporama.
The difference between description A and B
Explanation of the difference between description A and B on categories and landing pages in Shoporama.
See which emails Shoporama has sent
Guide to view a log of all emails Shoporama has sent from your online store.
Google Shopping category ID on products
Select the correct Google category for your Google Shopping feed by searching directly in the field for products and categories, or enter the ID via CSV import.
Filtering on your online store
Guide to setting up filtering on your Shoporama online store so customers can filter products.
Set up Shipmondo integration
Guide to setting up Shipmondo integration with your Shoporama webshop for shipping and parcel labels.
Set up PostNord with a package pickup location and a package locker
Here's how to set up PostNord as a shipping option in Shoporama and choose whether customers can pick up their packages at a package store, a package locker, or both.
3D Secure error in QuickPay
Solution to the '3D secure enrollment failed' error in QuickPay and what you can do.
GDPR - Data Processing Agreement
Information about data processing agreement with Shoporama according to GDPR.
Set up Burd integration
Guide to setting up Burd same-day delivery on your Shoporama online store.
Get a copy of your shop
Information about options for getting a copy of your Shoporama online shop to another country, for example.
Create EAN payment as a payment method
Guide to setting up EAN payment (invoice payment for businesses) on your Shoporama online store.
Print-friendly invoice
Guide to making your invoice print-friendly with a print stylesheet in your Shoporama theme.
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