Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Need help?

In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.

If you can't find the answer in an article here, feel free to send us a support request.

All ancillary items

Browse all our articles

Import extra fields on products

Guide to importing extra fields via CSV import of products in Shoporama.

Shopejer

Apple Pay on Shoporama

Guide to enabling Apple Pay in your Shoporama online shop via QuickPay and Clearhaus.

Shopejer

Include color and size in Partner Ads feed

Guide to adding color, size and gender to your Partner Ads feed in Shoporama via product profiles and extra fields.

Shopejer

Set up integration with Anyday

Guide to integrating Anyday installment on your Shoporama online store. Includes script insertion and pricetag implementation.

Shopejer

Export customers who have purchased a specific product

Guide to export a list of customers who have purchased a specific product and send them an email.

Shopejer

Update the cost price of multiple products at once

Guide to mass edit the cost price (purchase price) of multiple products in the Shoporama admin.

Shopejer

Ajax filtering

Technical documentation for Shoporama's /ajax endpoint for filtering products. For developers.

Developer

Custom design on captcha

Guide to customize the captcha design in your Shoporama theme with your own HTML and styling.

Developer

Set noindex on a page, product or category

Guide to setting noindex in Shoporama so that search engines do not index certain pages.

Shopejer Developer

Show variants not in stock

Guide to display out-of-stock variants in your theme so customers can see the full range and possibly sign up for stock notifications.

Shopejer

Set up Klaviyo integration

Guide to setting up Klaviyo integration with your Shoporama online store for automated email flows.

Shopejer

Create a credit note

Guide to creating a credit note in Shoporama when you receive returns or need to refund an order.

Shopejer

Variables in a Shoporama theme

Overview of global and page-specific Smarty variables available in Shoporama themes.

Developer

Customize emails based on shipping method

Guide to display different content in your emails depending on the shipping method - e.g. shipping vs. pickup.

Developer

Implement tracking in a Shoporama theme

Developer guide to implement tracking code in a Shoporama theme with Google Tag Manager and data layers.

Developer

Tracking in your Shoporama webshop

Overall guide to tracking setup with Google Analytics, Google Tag Manager and e-commerce tracking.

Developer

Fetch content from external URL in themes

Guide to fetching content from external URLs in Shoporama themes with the Smarty fetch feature.

Developer

3D Secure on QuickPay

Guide to enabling 3D Secure (SCA) on your QuickPay integration in Shoporama.

Shopejer

How to create redirects on Shoporama

Guide to creating redirects in Shoporama - from simple redirects to regex and CSV import.

Shopejer

Implement Pricerunner tracking

Guide to implementing Pricerunner conversion tracking on your Shoporama online shop with proper Smarty code.

Developer

Showing 141–160 of 285 Articles

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