Need help?

Shoporama Tracking Engine: Server-side tracking for all major platforms

Shoporama's tracking engine (developed with 1260 A/S) sends data from your webshop directly to Facebook, Google Ads, GA4, Pinterest, Snapchat, TikTok, LinkedIn and Microsoft Ads. Server-side tracking, Consent Mode and Conversion API in one module.

Setting up OnPay

Step-by-step guide to setting up OnPay as a payment gateway on your Shoporama online store. Supports payment links, capture, refund and cancel.

How to switch to Smarty 4

Guide to upgrading your Shoporama webshop from Smarty 2 to Smarty 4. Smarty 4 is faster, more secure and runs on PHP 8.

Loyalty programme

Complete guide to the Shoporama loyalty program - setting up the points system, earning, redemption and customer communication.

Offline conversions for Google Ads and Microsoft Ads

Send your Shoporama orders as offline conversions to Google Ads and Microsoft Ads. Get full attribution of sales to clicks via a secure CSV feed.

Print PostNord parcel labels from Shoporama

Guide to setting up PostNord integration and creating parcel labels directly from the Shoporama admin.

Multiple recipients on the contact form

Learn how to send the contact form to multiple recipients by adding user IDs as a hidden field.

How to create the most common landing pages

Guide to creating landing pages in Shoporama with rules for brands, price ranges, extra fields and more.

Change the background color on fixed delivery orders

Learn how to give orders with a specific shipping method a special background color in the admin order overview.

Google Ads conversion tracking

How to set up Google Ads conversion tracking in Shoporama. Target Add to Cart, Begin Checkout and Purchase with Conversion ID and labels, as well as offline conversions for clicks that end up as orders.

Notification under SFTP information

Learn how you as a theme developer can display a message on the admin page with SFTP login details.

Categories in your webshop

Learn how to create and manage categories in your Shoporama online store. Guide to hierarchical structure, SEO settings, importing via CSV, sorting and tips for good category structure.

Can my developer integrate with a payment gateway himself?

Explanation of why payment gateway integrations require Shoporama to perform them and what you can do.

Show prices incl. VAT in the backend

Learn how to switch to showing product prices including VAT in the Shoporama admin panel.

Split your feeds into multiple pages

Here's how to split a custom XML feed from a landing page into multiple pages. The parameter is determined by your own feed template.

Optimizing images for mobile

Guide to using responsive images with srcset in your Shoporama theme to provide optimized images for mobile users.

Open baskets - View and restore abandoned shopping carts

Import extra fields on products

Guide to importing extra fields via CSV import of products in Shoporama.

How do I change company information

Guide to changing company name, address and other business information in Shoporama.

Apple Pay on Shoporama

How to get Apple Pay in your Shoporama online store. Apple Pay is activated in your payment gateway (QuickPay, PensoPay, Stripe, Nets Easy, or Mollie), not in the Shoporama admin.