Need help?
In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.
If you can't find the answer in an article here, feel free to send us an email at support@shoporama.dk.
Cancel your Shoporama subscription
To cancel your Shoporama subscription: send an email to support@shoporama.dk. Read about the notice period and what you need to prepare beforehand.
Consumers' Association as a payment method
How to accept the Spending Credit in your Shoporama online shop. The Spending Credit is activated as a card type in the ePay gateway, not as a separate payment method.
Webhooks in Shoporama
Complete guide to webhooks in Shoporama. Get automatically notified on a URL when something happens in your online store. List of all events, setup, payload and signature.
Set up ePay as a payment gateway
Step-by-step guide to setting up ePay as a payment gateway in your Shoporama webshop. Fill in Merchant ID, Secret (MD5) and Password for capture and get started quickly with card payment, MobilePay, Forbrugsforeningen and Klarna.
Stripe payment gateway
Learn how to set up and use Stripe as a payment gateway in your Shoporama online shop. Stripe supports card payment, MobilePay, Klarna, Apple Pay, Google Pay and many more payment methods.
Page designer
Lær hvordan du bruger Sidedesigner i Shoporama til at opbygge sidelayouts med blokke som hero-sektioner, produktlister, bannere og meget mere, helt uden kodning.
Mollie payment gateway
Learn how to set up Mollie as a payment gateway in Shoporama. Mollie supports iDEAL, credit cards, Klarna, PayPal, Apple Pay, Bancontact and many more payment methods.
AI assistant in the text editor
Learn how to use Shoporama's built-in AI assistant to generate product texts, image descriptions and text suggestions.
Brevo integration newsletter signup integration from your webshop
How to connect your Shoporama webshop to Brevo (formerly Sendinblue) so that new newsletter subscriptions automatically land in Brevo. Read what the integration can do and what you need to set up in Brevo yourself.
Login and two-factor authentication (2FA)
Two-factor authentication (2FA) is optional extra security on your Shoporama login. Choose between the Authenticator app or free SMS and secure your admin against intrusion.
Setting up the front page
Lær hvordan du sætter forsiden op i din Shoporama-webshop. Forsiden er en kategori, som du kan tilpasse med Sidedesigner i understøttede temaer.
The search function in Shoporama
Everything you need to know about Shoporama's search function - how it works, what is searched and how to optimize it.
How the e-conomic app handles products
Explanation of how products are handled in the new e-conomic app and what is different from the old integration.
Typical errors in the E-conomic integration
Overview of common errors in the e-conomic app and how to fix them.
Set up E-conomic integration
Step-by-step guide to install Shoporama's e-conomic app from the App Store and set up automatic transfer of orders.
Credit notes and refunds
Complete guide to credit notes and refunds in Shoporama, including partial refunds, full credit notes and transfer to accounting systems.
Troubleshooting E-conomic integration
Guide to troubleshooting the e-conomic app in Shoporama. Fix sync issues, failed transfers and incorrect posting.
Handle returns
How to process returns in Shoporama's Return Center: approve, issue refunds, mark as received, exchanges, filters, and CSV export.
E-label in your webshop, badge and compliance guide
Complete guide to setting up the e-label badge in Shoporama and fulfilling the e-label compliance checklist with responsibilities and FAQ.
Theme settings for products and pages (theme extensions)
Learn how the Theme Settings tab works for products, categories, static pages, landing pages, and blog posts in Shoporama. The theme defines the fields—such as video, badge, and upsells in Montana—and the store owner fills them in. A guide for both store owners and theme developers.
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