Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Included in all packages

Flexible shipping options for your webshop

Integration with PostNord, GLS, DAO, DHL and Shipmondo. Parcel shops, tracking and automatic freight calculation.

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Shipping that fits your business

Set up your own shipping options with integration to PostNord, GLS, DAO, DHL, Shipmondo and more. Parcel shops, tracking and automatic freight calculation.

Flexible Shipping Setup

Shipping is a crucial part of the customer experience in your online store. With Shoporama, you can set up exactly the shipping options that suit your business—from simple flat rates to advanced weight-based shipping calculations with different rates per country.

Integrations with major shipping carriers

Shoporama offers ready-made integrations with the most widely used shipping carriers in the Nordic region:

  • PostNord — door-to-door and package shop delivery. Direct integration with PostNord’s package shop API, so your customers can choose their preferred pickup location at checkout
  • GLS — package shop delivery with GLS ShopFinder integration
  • DAO — delivery to DAO package shops via a simple integration
  • DHL — package shop delivery with DHL ServicePoint integration
  • Shipmondo — a unified shipping platform that handles labels and tracking across carriers
  • SwipBox — delivery to package lockers

Package Shops at Checkout

Your customers can select their preferred package shop directly in the checkout flow. Shoporama automatically displays the nearest package shops based on the customer’s address—whether it’s PostNord, GLS, DAO, or DHL.

Automatic shipping calculation

Set shipping rates by country, by weight range, or by product. You can define free shipping above a certain amount, products with free shipping, or products with individual shipping rates. Shoporama automatically calculates the correct shipping rate based on the customer’s cart and shipping address.

Tracking and shipping labels

Shoporama can automatically retrieve tracking information and send it to your customers when you ship the order. With the Shipmondo integration, you can create shipping labels directly from the order and automate the entire shipping process.

Free shipping as a sales driver

Offer free shipping on orders over a certain amount to increase your average order value. You can set this on a country-by-country basis, so that Danish customers, for example, get free shipping over 500 kr., while Swedish customers have a different threshold. You can also mark specific products that should never qualify for free shipping—such as very heavy items.

Get started with these guides: Set Up Shipping Options, Free Shipping Over a Certain Amount, PostNord Package Shop, DHL Package Shop, GLS Integration, Shipmondo, and Checkout Flow and Shipping.

Try it for free - no strings attached

Start your free trial today and see for yourself how this feature can boost your online store. No credit card required.

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Support articles

Read our guides and get started

Shipping Statistics: Which delivery options do your customers choose?

See which shipping methods your customers choose, how many orders each method receives, and how much they pay for...

Countries and Currency: Delivery Countries, Sales Tax, and Shipping

Set up delivery countries under Delivery → Countries with VAT rates, VAT zones, shipping options, and free shipping,...

Delivery Map: See where your customers receive their packages

The delivery map shows, on a map, where in the country your customers receive their packages. View hotspots with a...

Create a new shipping option

Guide to creating new shipping options and assigning them to countries in Shoporama.

Create a new shipping country

Guide to creating a new shipping country under Shipping → Countries in your Shoporama online store, and when you...

Set up Burd integration

Guide to setting up Burd same-day delivery on your Shoporama online store.

Set up Heysender integration

Guide to setting up Heysender integration so your transactional emails support DMARC, SPF and have better...

Order queue

Guide to the order queue in Shoporama. See the status of automatic order actions such as capture, invoicing and stock...

Print shipping labels without an order

Create and print shipping labels without first placing an order, using your own account with PostNord, GLS, or DAO....

Customize emails based on shipping method

Guide to display different content in your emails depending on the shipping method - e.g. shipping vs. pickup.

Weight-Based Rates: Shipping costs based on weight

How to set up weight-based shipping in Shoporama. Create weight ranges in grams, set prices by country and shipping...

Delivery Note Templates: Create Your Own Layout

Create your own shipping labels in Shoporama. Select the form sections, sender, recipient, item lines, and sales tax;...

Shipping Rates: How to Set Rates by Country and Amount

How to use the pricing matrix under "Shipping Rates": one price per country and shipping method, empty fields that...

Free shipping over a certain amount

Here's how to set up free shipping for orders over a certain amount in Shoporama. The threshold is set per country...

GLS QR Returns: Set up return labels and send them automatically

Guide to GLS QR Returns in Shoporama: Choose the format for return labels (PDF, QR, or both), automatically send the...

Delivery: Basic Setup and Shipping Strategy

Get a handle on the entire Delivery menu in Shoporama: countries, shipping methods, shipping rates, weight-based...

Følg levering og pakkeshop-afhentning i Shoporama

Shoporama viser leveringsstatus direkte i ordrelisten, både for pakkeshop og levering til adressen. Se om pakken er...

PostNord tracking and parcel labels

Guide to PostNord tracking links and parcel labels in Shoporama, including troubleshooting common issues.

Print PostNord parcel labels from Shoporama

Guide to setting up PostNord integration and creating parcel labels directly from the Shoporama admin.

Set up Shipmondo integration

Guide to setting up Shipmondo integration with your Shoporama webshop for shipping and parcel labels.

Set up PostNord with parcel shop

Guide to setting up PostNord with parcel shop as a shipping option in your Shoporama online shop.

DHL Parcel Shop

Guide to setting up DHL parcel shop as a shipping method in Shoporama. Let customers choose the nearest DHL...

Set up GLS integration

Guide to setting up GLS integration in Shoporama so you can print GLS labels directly.

Checkout flow and shipping calculation

Guide for developers to implement shipping in the checkout flow of a Shoporama theme.

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