Need help?
In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.
If you can't find the answer in an article here, feel free to send us an email at support@shoporama.dk.
Set currency in your shop
Guide to setting currency (DKK, EUR, NOK, etc.) in your Shoporama online store.
Change the content of your emails
Guide to customize the content of the automatic emails your Shoporama webshop sends, either via admin or theme templates.
Change password in Shoporama
Guide to changing your Shoporama admin password.
Get an email when a new order is placed
Guide to setting up email notification when a new order is received in your Shoporama online shop.
Add comments to an order
Guide to adding internal comments and notes to orders in Shoporama admin.
Reset orders, inventory and more.
Guide to reset order numbers, inventory and other data in your Shoporama online store.
Close your webshop
Guide to closing your Shoporama online store temporarily or permanently.
Change the order of products in categories
Guide to changing the sort order of products in categories in Shoporama.
Create country
Guide to creating a new country as a delivery option in your Shoporama online shop.
Free shipping over a certain amount
Guide to creating free shipping above a certain amount in your Shoporama online shop.
Insert code in head and body
Guide to insert code from Google, Facebook, cookie banners and more into the head and body of your Shoporama online store.
Change payment card for your subscription
Guide to changing the payment card you use to pay for your Shoporama subscription.
Stepper discount on products
Guide to creating staircase discounts so customers get increasing discounts when buying more of the same product.
When will I get my money paid out?
Find out when you get paid from your sales through the payment gateway.
Find your invoice from Shoporama
Guide to finding and downloading your invoices from Shoporama.
Create more users in your shop
Guide to creating multiple user logins for your Shoporama admin.
Put a file in the root of your online store
Guide to uploading a file to the root of your Shoporama online shop - for example, verification files for Google.
Resend the order confirmation
Guide to resend the order confirmation to a customer in Shoporama.
Turn off SMS notification on order status
Guide to disable the SMS notification that appears when you change the order status to 'sent'.
Create volume discounts on products
Guide to creating volume discounts on products in Shoporama.
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