Need help?
In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.
If you can't find the answer in an article here, feel free to send us a support request.
All ancillary items
Browse all our articles
Countries and currencies
Guide to setting up countries, VAT rates, VAT zones, shipping options and currency in your Shoporama online store.
Product profiles and variants
Guide to product profiles and variants in Shoporama. Understand how profiles, attributes and variants are related.
Menus and navigation
Learn how to create and edit menus in your online store. The article covers menu item types, hierarchy, locations and drag-and-drop sorting.
Conversion rate - understand and improve your stats
Understand what your conversion rate means and how to use the statistics page in Shoporama to track your progress over time.
Customer statistics - understand your customers' behavior
The Customer Statistics page in Shoporama gives you an overview of return rates, customer segments and your most valuable customers.
Warehouse statistics - overview of your warehouse
Stock statistics give you a complete overview of your stock situation - from tied up capital in dead stock to products that are running low.
Pages
Learn how to create and edit static pages like About Us, Terms & Conditions and Contact in Shoporama.
Manage your orders in Shoporama
Guide to managing orders in Shoporama - from receiving to shipping and status updates.
Pick list
Guide to Shoporama's pick list. Pick and pack orders efficiently with barcode scanning, batch management and mobile-friendly interface.
Cost of Goods Sold & Profitability: Understand your online store's break-even point
Cost of Sales & Profit gives you an overview of your profit margin per month. Learn how to use the numbers to make better decisions on pricing, purchasing and assortment.
ABC analysis: Find out which products make you money
Learn how to use ABC analysis to prioritize your assortment, optimize your inventory and focus on the products that actually drive your business.
Price history and the Omnibus Directive
Shoporama automatically logs price changes and calculates the correct pre-price according to the Omnibus Directive (EU 2019/2161). The default themes support it as a theme setting, and custom themes can use getLowest30DayPrice().
Upload supplier packing slips for inventory update
Upload delivery notes from your suppliers as a PDF or image and let AI automatically extract item numbers and quantities for stock updates.
Restrict payment methods to specific countries
Restrict which payment methods are shown in checkout based on the customer's country of delivery.
Create orders directly from the customer overview
Create orders directly from your customer overview with customer details automatically populated.
Reverse related products
Understand the difference between related and unrelated products and how to set them up.
Import products from Magento 2
Guide to importing products from Magento 2 to Shoporama via CSV file.
Export sales data from the product overview
Export a CSV file with sales data for your products within a given period.
Dynamic tags in product texts
Use dynamic tags like [MONTH], [YEAR] and [FREESHIPPING] in product descriptions and meta titles to keep content current.
Set up ViaBill on Shoporama
Guide to setting up ViaBill as a payment option on your Shoporama online shop. Learn how to add the ViaBill script, display the price on the product page and set up ViaBill as a payment gateway via Quickpay or ePay.
Showing 101–120 of 266 Articles