Need help?
In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.
If you can't find the answer in an article here, feel free to send us an email at support@shoporama.dk.
The search function in Shoporama
Everything you need to know about Shoporama's search function - how it works, what is searched and how to optimize it.
How the e-conomic app handles products
Explanation of how products are handled in the new e-conomic app and what is different from the old integration.
Typical errors in the E-conomic integration
Overview of common errors in the e-conomic app and how to fix them.
Set up E-conomic integration
Step-by-step guide to install Shoporama's e-conomic app from the App Store and set up automatic transfer of orders.
How the E-conomic integration works
Detailed explanation of what the e-conomic app transfers, when, and how VAT, debtors and discounts are handled.
Credit notes and refunds
Complete guide to credit notes and refunds in Shoporama, including partial refunds, full credit notes and transfer to accounting systems.
Troubleshooting E-conomic integration
Guide to troubleshooting the e-conomic app in Shoporama. Fix sync issues, failed transfers and incorrect posting.
HTML fields: Insert Cookiebot, GTM and other scripts in your online store
How to use Shoporama HTML fields to insert Cookiebot, Google Tag Manager, Facebook Pixel, chat widgets and other custom HTML/JavaScript on your online store.
Set up Google Shopping Feed
Guide to setting up Google Shopping Feed in Shoporama so that your products appear in Google Shopping.
Handle returns
Guide to Shoporama's returns center - handle returns, create credit notes, and manage customer return requests.
Set up demo shop: test new ideas without risk
How to create a free demo store in Shoporama, copy products from your existing store and test changes safely without disrupting operations.
E-label in your webshop, badge and compliance guide
Complete guide to setting up the e-label badge in Shoporama and fulfilling the e-label compliance checklist with responsibilities and FAQ.
Discount code statistics - measure the impact of your discount codes
See how many orders use discount codes, what it costs you in discounts and whether the discount codes drive additional sales or just give away margin.
Visitor statistics - understand your eCommerce traffic
See how many people visit your webshop, where they come from and how they behave. Understand sessions, bounce rate and traffic sources.
Extensions from the theme (theme extensions)
Learn how theme extensions work in Shoporama. Themes can define additional product fields such as YouTube video, badges, color selectors, and repeat fields that the store owner fills in per product. Guide for both store owners and theme developers.
Bought together - find products that sell better side by side
The 'Bought together' statistics page shows which products are most often ordered in the same order. Use the data to add related products and increase your average purchase.
The big guide to redirects
Complete guide to redirects in Shoporama. Learn when and how to create redirects and avoid losing rankings in Google.
Statistics and analytics in Shoporama
Get an overview of Shoporama's built-in statistics tools: dashboard, revenue, profit margin, ABC analysis and much more. Learn how to use data to make better decisions.
Discount code statistics - measure the impact of your discount codes
Understand how your discount codes affect revenue and order value. Shoporama's discount code statistics give you an overview of discount share, AOV difference and usage per code.
Sales per channel - see which channels are driving revenue
Find out which channels are generating revenue in your online store. Shoporama's sales per channel statistics show revenue, orders and AOV per channel.
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